Shipping policy
Shipping Policy
Thank you for shopping with CuccioSG.
We are committed to delivering your orders safely and efficiently across Singapore.
Local Shipping (Singapore)
We currently offer local shipping within Singapore only.
Shipping Rates
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Standard Shipping: SGD $4.50
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Free Shipping for orders above SGD $60
Estimated delivery timing is typically 3–5 working days after dispatch. Delivery timing may vary during peak periods, launches, or courier delays.
Order Processing
Orders are typically processed within 1–2 working days.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you will receive a confirmation email with tracking information where applicable.
Delivery Restrictions
We currently do not ship to:
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P.O. Boxes
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Restricted locations (including military camps)
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Overseas addresses
If we are unable to fulfil delivery to your address, our team will contact you to arrange an alternative solution or refund.
Missed Deliveries
If no one is available to receive the parcel, the courier may arrange a redelivery based on their delivery policy.
Orders returned to us due to failed delivery attempts may require an additional delivery fee for re-shipment.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your parcel.
Kindly include:
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Your order number
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Photos of the affected item(s)
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A short description of the issue
Email: cucciosgg@gmail.com
Our team will assist you as soon as possible.
Contact Us
For shipping or order-related enquiries, please contact us at:
Email: cucciosgg@gmail.com
WhatsApp / Mobile: +65 9040 9118
CuccioSG reserves the right to update this policy at any time without prior notice.